If you have any questions regarding your purchased tickets and you didn't find your answer in our FAQ, then feel free to drop us a line using the below form and we will do our very best to answer you within a reasonable time.
However if you are looking to buy tickets or is your question regarding an event within the next 2 days, please contact us direct using the following numbers:
Call Centre from 10.00 AM to 7.00 PM, 7 days a week on our Local Number: 800 TMUAE (800 86823) or on the International Number: +971 4 366 2289.
And lastly, feel free to stop by, our door is open Sunday - Thursday from 10AM - 5PM . Click here for directions map.
Please note, on account of the Holy month of Ramadan our work timings have changed; Ticketmaster Office will function from Sunday - Thursday 9:00AM - 4:00PM and the Call Centre will be operational from Sunday - Saturday, 9:00AM - 4:00PM.